Information about sending orders
How much does it cost
shipping ?
No problem! Shipping costs are free for all Shad Bikes orders. over €50.
In the case of ordering only accessories or spare parts and the total amount does not exceed €50, Shipping costs are €6.50.
When will I receive
My order ?
At Shad Bikes we try to get your order to you as quickly as possible.
• Peninsular Shipments: 24/48 working hours*
• Shipments to the Balearic Islands or European destinations: 48/72 working hours*
Delivery times are calculated from the day the product is shipped. Orders placed and paid for before 12 noon. Orders placed Monday through Friday will be shipped the same day. Orders placed after 12 p.m. Monday through Friday will be shipped the following day.
*Delivery times may vary slightly during holidays or periods
vacation. If there is any unforeseen event during the shipping process, we will contact you.
contact you.
How can I monitor my order ?
Easy! Once we have the order ready to ship You will receive an email notification
with the tracking number and instructions to view all the information you need. You can also always check your shipment by clicking click
here.
What if there is any problem ?
At Shad Bikes, we ride alongside you. If there are any problems, our customer service department will contact you.
On the other hand, if you need to contact us, you can make any query or report any problem to our customer service or by email to info@shad-bikes.com
