Order Shipping Information

How much does it cost
the shipment?

Nothing! Shipping costs are free for all Shad Bikes orders over €50 .

In the case of placing an order only for accessories or spare parts and the total amount does not exceed €50, the shipping costs are €6.50 .

When will I receive
my order?

At Shad Bikes we try to get your order to you as soon as possible.

Peninsular Shipments : 24/48 h. labor*
Shipments to the Balearic Islands or European destinations : 48/72 hours. labor*

Delivery times are calculated from the day the product is shipped. Orders placed and paid before 12 noon. Monday to Friday they will be sent the same day. Orders placed after 12 noon. Monday to Friday they will be sent the next day.

*Delivery times may vary slightly during holidays or periods
vacation. If there are any unforeseen events during the shipping process, we will contact you.
I will contact you.

How I can keep track of my order?

Easy! Once we have the order ready to ship you will receive a notification by email
with the tracking number and the necessary instructions to see all the information you want. Additionally, you can always check your shipment by clicking
here.

What if there is any problem?

At Shad Bikes we pedal alongside you. If there is any problem our customer service department will contact you.

On the other hand, if you need to contact us you can ask any questions or report any problems to our customer service or by email to info@shad-bikes.com

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