Return policy
Can I return
a ? order
Of course! We want you to be fully satisfied every time you get a
product at Shad Bikes. If you want to return a product you have 30 days from the
reception from shipping to obtain a refund for the product.
How do I have to
Return the ? product
In order for the full refund of the product to be effective, we must receive the
order as we sent it.
• Product without any use:
The product must not have been used prior to return.
• Product in perfect condition*:
The product must not have any damage or imperfections.
• Label and original packaging:
The product must have the label and packaging.
*If the return is due to damage during transport, the conditions will be investigated.
in which the product arrived.
Do you have any cost
For me ?
Return costs are considered in two different situations:
• Returns for damaged or defective items:
If the product has a factory defect or has been damaged during transport,
You will bear the costs of return shipping.
• Returns or exchanges due to change of mind:
In these cases, you will be responsible for the return shipping costs.
When will I receive
the reimbursement ?
At Shad Bikes we try to be as fast as possible. Once we have the product
Once reviewed in our warehouses, the full refund process will be processed.
You will have the money in your account in 2/3 business days since the review process is completed.
